This problem may occur due to many reasons, eg due to incorrect settings in the Bluetooth, corrupted drivers, the Bluetooth module in the faulty laptop, etc.
Resolution:
Perform the following steps to resolve the problem.
1. Make sure that Bluetooth on laptop and Bluetooth-enabled devices.
The laptops have a wireless switch and you need to button the Bluetooth function in your system and make sure that Bluetooth is enabled on the laptop to activate it, right-click the Bluetooth icon in the desktop and select Activate. If the icon is not available and can be found on the icon of the taskbar. If you do not see the Bluetooth icon in Control Panel, then Bluetooth may be executed by another application, such as HP Wireless Assistant, if the attitudes of WLAN and Bluetooth connections are configured, and you can use Bluetooth for this train. Check that Bluetooth is executed by the application. You will also find the Bluetooth connection from network connections.
After activating the Bluetooth consider whether it is enabled in Device Manager.
If it is not enabled in Device Manager, then activate it. To enable Bluetooth, click the Device Manager, click Start and select Run.
Type devmgmt.msc and click OK to Device Manager.
Click the “+” sign next to Bluetooth devices and allows, by right clicking on the module or a Bluetooth device. If Bluetooth is already, you can see who is the Bluetooth icon in blue and appear in red if it is disabled.
2. After activating the Bluetooth on both devices, make sure that these devices are in discoverable mode and if the equipment can not be found, then close the Bluetooth device to another Bluetooth device such as another notebook that allows you meet the problem to be reviewed and if the device well with another Bluetooth device.
If the Bluetooth device you are trying to not even laptop to other Bluetooth devices, then the work could be the problem with the Bluetooth device and not the laptop.
If there are no problems with the Bluetooth device, then check with the Bluetooth software on the laptop, we have the problem, the experience even if the software is damaged. Check the problem by uninstalling and reinstalling the software.
Just now testing whether you are able, on the Bluetooth device to connect without problem.
If the problem persists, run System Restore in the laptop and the laptop back to an earlier time, when the laptop is working well and had no problems.
Check to see if the problem is solved now, or you can try removing and replacing the bluetooth module, if possible, as this can be done in some laptop models.
To remove and replace the Bluetooth module, you can follow the steps in the maintenance manual of the laptop, which follow in your notebook Support website available.
If this is not done in your notebook, please contact support for your laptop as soon as may be, since the problem with the Bluetooth module is not working or will not make a network connection to the other device.
If devices are discovered, then two of these devices.
3. We must engage in pair of passkey for the Bluetooth device and use the same key in the computer for each of these devices.
If you are unable to pair it sure is the same passkey on both computers and mobile devices and Bluetooth also ensure that using the identification key to select the right one.
Now that the paired devices attempt to send a file between your device to the laptop.
If this fails, move the camera closer (within 1-5 meters range).
Could not ask too many connections with Bluetooth devices if you have a connection or send a file on the laptop because the bandwidth of Bluetooth is limited and does not support multiple simultaneous connections and unplug your headphones when the Bluetooth connection.
Could not ask too many connections with Bluetooth devices if you have a connection or send a file on the laptop because the bandwidth of Bluetooth is limited and does not support multiple simultaneous connections and unplug your headphones when the Bluetooth connection.
The question could also be damaged by the driver if you install the Bluetooth drivers.
4. Install the Bluetooth Drivers
Go to Device Manager and click the “+” sign next to Bluetooth devices.
Click Select Bluetooth and right on the file and click Uninstall to uninstall the drivers.
You can reinstall the drivers from the website of your laptop to support and verify that the Bluetooth connection works.
If this does not solve the problem, try reinstalling the other by a Bluetooth module, which exist in Bluetooth Devices in Device Manager could.
Some notebook manufacturers to provide diagnostic tools that are used to test these kinds of questions and results as a success or failure. Dell has a diagnostic test for certain models to test the Bluetooth functionality of the Dell laptop. You can subscribe to this diagnosis for Bluetooth in the book support site for your laptop.
If the problem persists, run System Restore, which can solve the problem.
Before making the recovery of the delivery system, the backup of your hard drive that your laptop is expected at its factory of origin.
If the recovery process, the problem is not, then the issue could be linked with the material and its determination to resolve this problem, contact your portable media.